Shipping Policy

Last Updated: September 13, 2026

Thank you for shopping with Taylor's Tech Trouble & Customs Creations LLC DBA Triple T Marketplace, referred to below as “Triple T Marketplace,” “we,” “us,” or “our.”

We offer a combination of ready-to-ship merchandise and custom-made products. Processing times vary depending on the type of item ordered.

Processing Times

Ready-to-ship merchandise is generally prepared for shipment after payment has been received and inventory has been confirmed.

Custom DTF apparel, embroidery, personalized merchandise, and other made-to-order products require additional production time. Production does not begin until we have received payment and all necessary information, including artwork, sizes, colors, names, personalization details, or other required specifications.

Any processing or completion date provided by Triple T Marketplace is an estimate unless specifically stated otherwise in writing.

Processing time does not include shipping transit time.

Shipping Charges

Triple T Marketplace does not automatically offer free shipping.

Applicable shipping charges will be displayed during checkout based on the merchandise, package, destination, and available shipping method.

Occasional promotional shipping offers may be advertised separately and are subject to the terms of that promotion.

Shipping and Delivery

Once an order has been transferred to the shipping carrier, estimated delivery dates are controlled by the carrier.

Triple T Marketplace cannot guarantee carrier delivery dates and is not responsible for delays caused by weather, holidays, transportation disruptions, carrier operations, natural disasters, or other circumstances outside our reasonable control.

Tracking Information

When tracking is available, tracking information will be provided after the order has shipped.

Please allow the carrier time to scan and update tracking information after receiving your package.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If you discover an error, contact us immediately. We will attempt to correct the address if the package has not yet shipped, but changes cannot be guaranteed.

If an order is returned because of an incorrect, incomplete, or undeliverable address supplied by the customer, the customer may be responsible for additional shipping charges before the order can be resent.

Lost or Missing Packages

If tracking shows your package as delivered but you cannot locate it, please check around the delivery area, with household members, neighbors when appropriate, and with the shipping carrier.

Triple T Marketplace will assist customers with available carrier information when possible. However, we cannot guarantee reimbursement or replacement for packages that the carrier confirms were successfully delivered.

Damaged Packages

If a package arrives visibly damaged, please photograph the shipping package, shipping label, and merchandise before disposing of the packaging.

Contact Triple T Marketplace as soon as possible so we can review the issue and determine the appropriate next step.

Split Shipments

Orders containing multiple types of merchandise may occasionally ship in separate packages. When applicable, separate tracking numbers may be provided.

Contact Us

For questions about shipping or an existing order, please contact us through the Contact Us page at shoptriplet.com and include your order number whenever possible.